Due to the nature of our handmade natural products, we cannot offer refunds, returns, or exchanges. Once our products have been shipped or received, it cannot be returned or resold for safety and hygiene reasons. 

Your satisfaction is our goal and we truly believe that you will enjoy our products, but if you are unhappy, please let us know and we will try our best to accommodate any concerns. 

 Shalay Total Wellness is not responsible for any individual reaction to any particular ingredient. Most of our products  ingredients have been listed on our website, with some exceptions, all products will have the ingredients listed on the product label.Those with sensitivities to any listed ingredient in any product should not use the product. If you are in doubt, we encourage you to try an allergy patch test, and if any irritation occurs, discontinue use.

All sales are final.